A crucial part of your recruitment and selection process is the Reference Check.
It's important to find a balance of sharing information and asking the right questions - grab this Interview Checklist template!
Knowing how to conduct phone screens can be confusing. This guide provides an overview of what a phone screen is, and how to do it.
Knowing where to start with your position description, and what to include can be the hard part. This fully customisable download helps you put position descriptions together for your team.
This document outlines the recruitment process in a basic format for you to see where you should be up to, and what's coming next!
This checklist ensures you’re going to be set up for success the next time you go to organise an interview with your future team members.
Onboarding is a crucial part of your employee journey and their employee experience with your business! But it can be hard to get right. Download this template to help you.
Download this complete guide to hiring your dream team to see the process from planning your time and defining the vacancy, through to closing out the process and onboarding your new team member!
This document provides you with a massive 150+ potential questions you could ask, broken down into different categories, so you can think about what you need to find about, and then find a relevant question.
Practical steps to defining your role and what you REALLY need to get your role ready to welcome someone into your team.
Perfect if you’ve never defined your values or if they’re written down somewhere but don’t show up in day-to-day life.
Your solution to learning how to define what you're really looking for, and taking proper action to putting it into practice.
This isn’t just theory. You get the Culture 101 Masterclass and a done-for-you workbook to actually map out what your values and culture look like in practice.
So, you want help in your business - but the idea of hiring an employee makes you feel a bit... itchy? Enter: Outsourcing 101.
Sick of winging it every time you need to hire someone? Not sure if you need an employee, a contractor, or just a miracle? This is your crash course in hiring from beginning to end, without the HR fluff.
Posting your job ad is the easy part – posting it where it actually gets seen is what matters.
This checklist helps you plan and track where your role is advertised, making sure your dream candidates actually see it.
Use this to:
☑️ Choose the right job boards for your role (and budget)
☑️ Keep your listings consistent across every platform
☑️ Make sure nothing slips through the cracks when posting or re-posting ads
Your next hire can’t apply if they never see your ad. This checklist makes sure they do.
Posting your job ad is the easy part – posting it where it actually gets seen is what matters.
This checklist helps you plan and track where your role is advertised, making sure your dream candidates a…
Want to be the business candidates actually remember for the right reasons? This pack helps you create a five-star experience from the first touchpoint to the final decision - no ghosting, no copy-paste chaos, just clear, professional communication every time.
Inside you’ll find:
☑️ Application received messages that start strong
☑️ Shortlist and interview invites that feel personal
☑️ Rejection templates that are respectful and human
☑️ Offer and follow-up emails that keep the excitement alive
Be the employer who communicates with respect, clarity, and care - because that’s how you attract the kind of talent everyone else wishes they had.
Want to be the business candidates actually remember for the right reasons? This pack helps you create a five-star experience from the first touchpoint to the final decision - no ghosting, no copy-pas…
Want to make sure your next hire feels right from the start? This checklist helps you weave your culture and values into every stage of the hiring process, so the candidates you attract already align with how you work.
You’ll:
☑️ Define what your values look like in real behaviour
☑️ Reflect your culture in your job ads, interviews, and onboarding
☑️ Create a candidate experience that feels genuine, consistent, and aligned
Because when your culture shows up clearly, the right candidates see themselves in it - and that’s where great hiring begins.
Want to make sure your next hire feels right from the start? This checklist helps you weave your culture and values into every stage of the hiring process, so the candidates you attract already align …
If hiring feels messy or inconsistent, this is your roadmap to clarity.
Follow this visual flowchart to deliver a seamless experience for every candidate - from “I need help” to “welcome to the team”.
You’ll see:
☑️ Each step of the process, from ad to onboarding
☑️ Where decisions happen and what to do next
☑️ How to keep communication clear and consistent at every stage
Because a smooth, structured process isn’t just easier for you - it’s better for your candidates too.
If hiring feels messy or inconsistent, this is your roadmap to clarity.
Follow this visual flowchart to deliver a seamless experience for every candidate - from “I need help” to “welcome to the team”.
Y…
Writing job ads that attract the right people shouldn’t feel like guesswork. This pack gives you proven templates built in the Emerald HQ format - direct, human, and designed to stand out for all the right reasons.
Inside, you’ll get:
☑️ Seek / Indeed ad template
☑️ Social media post caption (Instagram / Facebook)
☑️ Facebook group share post
☑️ LinkedIn post version
Each version helps you write an ad that reflects your business, sets expectations clearly, and gives candidates a strong first impression of what it’s like to work with you.
Because professional doesn’t have to mean boring, and clarity always attracts quality.
Writing job ads that attract the right people shouldn’t feel like guesswork. This pack gives you proven templates built in the Emerald HQ format - direct, human, and designed to stand out for all the …
Keep the candidate experience strong right through to the finish line.
This informal letter template bridges the gap between “you’re hired” and the formal contract, so you can confirm the details while keeping that excitement alive.
Includes placeholders for:
☑️ Start date, hours, and reporting lines
☑️ Salary or rate details
☑️ Next steps and onboarding notes
Because the candidate experience doesn't end at the offer stage, and how you welcome them as a new hire sets the tone for their entire employee experience.
Keep the candidate experience strong right through to the finish line.
This informal letter template bridges the gap between “you’re hired” and the formal contract, so you can confirm the details while…
Tired of “gut feel” hiring decisions? This scoring matrix makes shortlisting objective, fair, and consistent, so every candidate gets a fair go.
Use it to:
☑️ Score each candidate against key criteria and values
☑️ Compare notes between decision-makers
☑️ Create a transparent, positive experience for every candidate
Clarity and fairness aren’t just good for hiring - they’re great for your reputation too.
Tired of “gut feel” hiring decisions? This scoring matrix makes shortlisting objective, fair, and consistent, so every candidate gets a fair go.
Use it to:
☑️ Score each candidate against key criteria a…
DIY Hiring Bundle
Everything you need to confidently run your own hiring process - from defining the role to welcoming your new hire. This bundle includes 17 ready-to-use templates, guides, and checklists that walk you through every stage of hiring. Valued at $529 AUD.
What’s inside:
- Hiring process flowchart
- Recruitment checklist
- Culture 101 workbook
- Checklist to embed your culture into hiring
- Workbook to define your role
- Position description templates
- Job board checklist
- Job ad templates (includes job board, social post, Facebook caption, and LinkedIn share)
- Prescreening interview questions
- 150+ interview questions guide
- Interview guide
- Interview checklist
- Application scoring matrix
- Reference check template
- Offer letter template (informal, not a contract)
- Candidate communication templates
- Onboarding checklist
Whether you're hiring your first team member or growing a small team, this bundle gives you the structure, tools, and confidence to do it right.
DIY Hiring Bundle
Everything you need to confidently run your own hiring process - from defining the role to welcoming your new hire. This bundle includes 17 ready-to-use templates, guides, and checkl…
Lead your business with intention and get clear on where you're going this year.
A practical masterclass + workbook to help you plan the next 12 months of your business with clarity, boundaries, and support — so you can build a business you actually enjoy running.
Boundaries and Burnout: Saying YES Like You Mean It
Masterclass + Workbook
Running a business can slowly become overwhelming.
You start by saying yes to opportunities, clients, ideas, collaborations, messages, and requests. At first it feels exciting. But over time your calendar fills up and your energy disappears.
Many business owners don’t burn out because they don’t care.
They burn out because they care too much and carry too much.
Boundaries and Burnout: Saying YES Like You Mean It is a practical masterclass designed to help you understand why overcommitment happens and how to build boundaries that actually protect your time, energy, and leadership.
This is not a productivity session and it’s not about squeezing more into your day.
It’s about learning how to run your business in a way that doesn’t slowly exhaust you.
What You’ll Learn
Inside this session, you’ll work through:
- Why many business owners struggle with overcommitment
- The psychology behind burnout and why it creeps in quietly
- How to recognise early burnout signals before you crash
- Defining your non-negotiables in business and life
- Practical ways to say no without guilt or awkwardness
- The Say Yes Like You Mean It Boundary Matrix for clearer decision-making
- Habits and systems that protect your time as a leader
- Creating your own 12-month Boundaries Action Plan
By the end of the session, you’ll have a clear way to decide what deserves your energy - and what doesn’t.
What’s Included
Masterclass
A structured leadership session that walks you through the real reasons burnout happens and how to prevent it.
You’ll learn practical tools for recognising overcommitment, setting clear boundaries, and making decisions that protect your time and energy as a business owner.
Workbook
A guided workbook designed to help you apply what you learn in the session. Inside you’ll find reflection prompts, the Say Yes Like You Mean It Boundary Matrix, and a framework for creating your 12-Month Boundaries Action Plan so you can put your boundaries into practice straight away.
Who This Is For
This masterclass is designed for women running businesses who feel:
- stretched across too many commitments
- responsible for everything in their business
- stuck in a constant cycle of reacting and responding
- worried that burnout is slowly creeping in
If you care deeply about your work but don’t want your business to take over your life, this session will help you reset how you lead.
The Outcome
After completing the masterclass, you’ll walk away with:
- clearer decision-making around what you say yes to
- defined non-negotiables that protect your time
- tools for communicating boundaries confidently
- leadership habits that support your capacity
- a practical 12-month plan that helps prevent burnout
Because building a business shouldn’t require sacrificing your wellbeing.
And boundaries aren’t selfish.
They’re leadership.
Boundaries and Burnout: Saying YES Like You Mean It
Masterclass + Workbook
Running a business can slowly become overwhelming.
You start by saying yes to opportunities, clients, ideas, collaboration…